September 2018
Apple Business just validated the Shared Responsibility Model
The shared responsibility model has been the center of our end-user solutions, despite the idea being a tough sell. Even today, it is relatively common for organizational staff to expect "help-desk" or "tech support" for [...]
April 2018
No-cost, secure, and high-performance DNS
Domain Name Servers (DNS) are the Internet’s equivalent of a phone book. They maintain a directory of domain names and translate them to Internet Protocol (IP) addresses. This is necessary because although domain names are [...]
December 2017
Self-Service Software
Our macOS management agent offers two key features that were hugely important in November. The first, the ability to push updates and commands on the fly. We patched your systems for the macOS Root Vulnerability [...]
November 2017
TechBento Pulse Expansion
Our systems infrastructure team leverages TechBento Pulse, our remote management and monitoring platform, for auditing and administering your servers and critical systems. Along with the on-premise and helpdesk service expansions, we are also launching the [...]
24/7 Level 1 HelpDesk
We are committed to a manageable customer base and remaining a bespoke IT management and security services company. While we encourage our customers to remain self-sufficient and use IT for issues beyond break/fix support, we [...]
On-Premise Services
Introducing TechBento OPS! We're excited to now be able to offer our customers on-premise support for major hardware implementations, upgrades, and special projects in most major metro areas. Expanding our architecture and infrastructure design services, [...]