June 2020
Successfully Transitioning to Filevine Legal Case Management.
Law firms are increasingly interested in adopting software-as-a-service legal case management solutions to modernize their existing practices. We have been asked repeatedly to provide security insights into adopting SaaS products including CasePeer, LEAP, PracticePanther, Clio, [...]
Doing Software-as-a-Service Properly.
The current generation of web applications are products collectively referred to as SaaS: software as a service. SaaS products are in a different league from hosted applications often masquerading as "cloud" software. To many, there [...]
May 2020
How can a small company secure their remote workforce?
When the COVID-19 pandemic was in week #1 we sent a general announcement about the technologies and services TechBento was able to offer clients that were most useful. While communication and collaboration were hot topics, [...]
Bursting Service Level Agreements
TechBento's service level agreements are the cornerstone of our managed services. They set expectations, priorities, and are integral to operational excellence. We are fanatical about tracking our response times and honoring our committments to shared [...]
Maximum stored procedure, function, trigger, or view nesting level exceeded
Our team provides on-premise and virtual private cloud upgrade management for a number of products including TrialWorks case management software. This week we rolled out TrialWorks version 11.4a and all of our upgraded organizations were [...]
February 2020
COVID-19 prompts the activation of disaster response plans
TechBento considers the COVID-19 threat as a high-risk event with severe disruptions to systems, business operations, and financials. We anticipate heavy influx of ill-prepared organizations seeking last-minute guidance on continuity planning, remote access, requests for [...]