May 2020
How can a small company secure their remote workforce?
When the COVID-19 pandemic was in week #1 we sent a general announcement about the technologies and services TechBento was able to offer clients that were most useful. While communication and collaboration were hot topics, [...]
Bursting Service Level Agreements
TechBento's service level agreements are the cornerstone of our managed services. They set expectations, priorities, and are integral to operational excellence. We are fanatical about tracking our response times and honoring our committments to shared [...]
Maximum stored procedure, function, trigger, or view nesting level exceeded
Our team provides on-premise and virtual private cloud upgrade management for a number of products including TrialWorks case management software. This week we rolled out TrialWorks version 11.4a and all of our upgraded organizations were [...]
February 2020
COVID-19 prompts the activation of disaster response plans
TechBento considers the COVID-19 threat as a high-risk event with severe disruptions to systems, business operations, and financials. We anticipate heavy influx of ill-prepared organizations seeking last-minute guidance on continuity planning, remote access, requests for [...]
January 2020
ActivTrak on macOS using Addigy and your own MDM Solution
Monitoring employee activity on macOS is hard. One of the most popular players in this space is Veriato with a close second of Ekran. Verioto is the owner of Cerebral and Vision, some of which [...]
November 2019
CISA Cyber Essentials for Small Business
The Cybersecurity and Infrastructure Security Agency (CISA) has launched Cyber Essentials, an effort to assist small organizations in understanding and addressing cybersecurity risks. Developed in partnership with small businesses and small state, local, tribal, and [...]