March 2021
Employee is being fired: an explanation for why wiping a device is likely not an option.
Very often an organization falsely believes they can wipe a device in the event of an employee termination using a remote wipe command. While remote wipe technology may be available for some/all mobile devices, it [...]
August 2020
The most underrated and essential feature in Outlook Web Access to cybersecurity.
Go ahead and visit the "Add-in for Outlook" page in Outlook Web Access, then come back to this post. First, if you did click on that link, and signed in it means that you trusted [...]
June 2020
Successfully Transitioning to Filevine Legal Case Management.
Law firms are increasingly interested in adopting software-as-a-service legal case management solutions to modernize their existing practices. We have been asked repeatedly to provide security insights into adopting SaaS products including CasePeer, LEAP, PracticePanther, Clio, [...]
Doing Software-as-a-Service Properly.
The current generation of web applications are products collectively referred to as SaaS: software as a service. SaaS products are in a different league from hosted applications often masquerading as "cloud" software. To many, there [...]
May 2020
How can a small company secure their remote workforce?
When the COVID-19 pandemic was in week #1 we sent a general announcement about the technologies and services TechBento was able to offer clients that were most useful. While communication and collaboration were hot topics, [...]
Bursting Service Level Agreements
TechBento's service level agreements are the cornerstone of our managed services. They set expectations, priorities, and are integral to operational excellence. We are fanatical about tracking our response times and honoring our committments to shared [...]