TechBento Blogger

/TechBento Blogger

About TechBento Blogger

The TechBento Blogger is our joint account for sharing thoughts, stories, and issues related to information technology. We hope you find the posts informative, useful, and worth sharing.

Apple Business just validated the Shared Responsibility Model

By | 2018-09-15T17:06:56-05:00 September 15th, 2018|Categories: News|Tags: , |

The shared responsibility model has been the center of our end-user solutions, despite the idea being a tough sell.  Even today, it is relatively common for organizational staff to expect "help-desk" or "tech support" for issues big and small. While we modeled our business practices on shared responsibility within organizations, only Amazon Web Services was doing [...]

No-cost, secure, and high-performance DNS

By | 2018-04-02T09:48:06-05:00 April 2nd, 2018|Categories: Uncategorized|

Domain Name Servers (DNS) are the Internet’s equivalent of a phone book. They maintain a directory of domain names and translate them to Internet Protocol (IP) addresses. This is necessary because although domain names are easy for people to remember, computers or machines access websites based on IP addresses. TechBento DNS brings together cyber threat intelligence [...]

Self-Service Software

By | 2017-12-01T09:58:09-05:00 December 1st, 2017|Categories: Uncategorized|

Our macOS management agent offers two key features that were hugely important in November. The first, the ability to push updates and commands on the fly. We patched your systems for the macOS Root Vulnerability behind the scenes as soon as the information became public. The second feature is our expansion of the Self-Service application catalog. [...]

TechBento Pulse Expansion

By | 2017-11-01T14:43:56-05:00 November 1st, 2017|Categories: Uncategorized|

Our systems infrastructure team leverages TechBento Pulse, our remote management and monitoring platform, for auditing and administering your servers and critical systems. Along with the on-premise and helpdesk service expansions, we are also launching the next generation of TechBento Pulse. TechBento Pulse now extends the same level of audit and control we have over infrastructure down [...]

24/7 Level 1 HelpDesk

By | 2017-11-01T14:43:10-05:00 November 1st, 2017|Categories: Uncategorized|

We are committed to a manageable customer base and remaining a bespoke IT management and security services company.  While we encourage our customers to remain self-sufficient and use IT for issues beyond break/fix support, we recognize the need to support an ever-more complex world of devices and users. You can now add 24/7 help-desk and support [...]

On-Premise Services

By | 2017-11-01T14:40:10-05:00 November 1st, 2017|Categories: Uncategorized|

Introducing TechBento OPS! We're excited to now be able to offer our customers on-premise support for major hardware implementations, upgrades, and special projects in most major metro areas.  Expanding our architecture and infrastructure design services, we are now able to send system administrators and engineers to your offices for installation of network hardware, power systems, and [...]

Certifications Matter

By | 2017-09-13T08:47:04-05:00 September 1st, 2017|Categories: Uncategorized|

TechBento joined the Amazon Partner Network the year it became introduced. Back then Amazon had a few dedicated individuals and virtually no infrastructure for members, but that changed quickly. Within a year AWS posed strict certification and examination requirements and the term "Amazon Certified" became a buzzword. Companies literally started hiring people that had these certifications [...]

Amazon Cloud Outage

By | 2017-03-03T14:43:37-05:00 February 28th, 2017|Categories: News|

According to reports, over 121,000 companies were affected today as Amazon Web Services encountered a massive problem within their infrastructure.  Major websites like AirBNB, FreshBooks, Twillo, ZenDesk, Pinterest, Lonely Planet,  MailChimp, Citrix, and even Apple's iCloud were experiencing issues among many more.  Certain Amazon Cloud hosted servers were completely offline while others had no visible impact. Among [...]

NIST Launches Beta Site for the Computer Security Resource Center (CSRC)

By | 2017-02-28T08:29:02-05:00 February 23rd, 2017|Categories: News|

The NIST CSRC Redesign Team have been developing a new version of CSRC, and today you can access the beta release at It will be available alongside for several months as NIST continues to fix issues, implement enhanced functionality, and migrate existing content. A completely overhauled Publications interface includes significantly more publication details, historical documents, [...]

New Website Goes Live

By | 2017-02-23T11:27:35-05:00 February 21st, 2017|Categories: News|Tags: |

It was time to make some changes to our site as we undergo expansion. With our primary site's reface we all of our brands will follow suit. We are in the process of unifying our identity under the same look and feel to better showcase the portfolio of products and services available to our clients. With [...]


Cybersecurity means protecting electronic devices and electronically stored information. Cybersecurity is a component of information security and addresses protection and restoration of information technology within an organization. All organizations are different and thus require different levels or protections. Likelihood is the chance that a threat will affect a business and serves as a guide in determining what protections should be put into place.


Strategic thinking is at the heart of information security and each organization needs to meet demands of adequate security. Any company, big or small, should be capable of doing an inventory of all information technology assets and analyzing risks. For small organizations this can be as simple as understanding each asset’s confidentiality, integrity, and availability needs; rating it’s importance to the business and acceptable recovery points and time windows; and allocating resources for methodical solutions to the most important parts.